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Bengaluru: Days after an incident associated to a Zomato supply boy allegedly manhandled a girl and broke her nostril in Bengaluru, founding father of the meals supply app Deepinder Goyal on Friday got here out with an official assertion saying that the corporate is extending all potential help to each the events to seek out out the reality.

Not too long ago, a Bengaluru-based influencer – Hitesha Chandranee – claimed {that a} Zomato supply government had allegedly assaulted her after she criticism about her meals being delivered late. 

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The mannequin and make-up artist, in a video, she had lodged a criticism with the Zomato buyer care asking them to both ship meals freed from value or cancel the order after it was delayed by greater than an hour.

The Zomato supply government was arrested on March 10 quickly after she posted a video on micro-blogging website Twitter to share the incident by tagging the town police, who requested her to supply the realm particulars to help her additional.

Whereas Zomato has briefly suspended the supply government accused of punching the shopper, the meals tech unicorn can also be masking his authorized bills pertaining to the case, Goyal knowledgeable within the official assertion.

Zomato can also be masking the medical bills of Hitesha. “We’re in fixed contact with Hitesha, masking her medical bills, and serving to her with the proceedings,” Goyal stated.

“We’re additionally in fixed contact with Kamaraj, extending all potential help to ensure either side of the story come to mild and that due course of is adopted within the spirit of equity,” he added.

Nonetheless, Goyal additionally identified that Kamaraj (the supply government) has made round 5,000 deliveries for Zomato up to now and has 4.75/5 star ranking on the platform – which is without doubt one of the highest.

“Proper from the get-go, our topmost precedence has been to get to the reality. In direction of that we’re serving to each Hitesha and Kamaraj (our supply associate) with all of the help they want whereas the investigation is pending. We’re additionally helping the police in whichever approach requested,” Goyal stated.

Within the four-minute video clip posted on social media, HItesha could possibly be seen with a bloody gash on her nostril, claiming that the supply government had attacked her after she confronted him over the delay within the supply of her order.



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